Product Purchased Refund

  1. Product purchased in shop are not refundable, due to the nature of the products we offered in our shop.
  2. In case of credit deducted but products were not received, kindly contact our customer service by phone or email and we will provide prompt assistant to help you solved the problem. Our customer service number is 011-2873 7373, customer service email address is


Request Credit Refund

  1. To request for refund of credit to your bank account, kindly contact our customer service to arrange for refund to your bank account. In the cases where user are not able to provide a valid bank account, a refund will not be possible.